MLS HAWAII, INC.
dba Hawaii Information Service (HIS)
Who we are
MLS Hawaii, Inc. dba Hawaii Information Service (HIS) is a Hawaii corporation and wholly-owned subsidiary of the Hawaii Island Realtors® and Kauai Board of Realtors®. HIS owns, operates, and/or maintains HawaiiInformation.com, AlohaLiving.com, and other websites on which this notice appears or is linked (Site or Sites). These publicly-accessible Sites are intended to provide information to you and may allow you to search for available properties for sale or rent.
HIS is committed to protecting the privacy of personal information that you provide to us through the Site. If you have any questions about our policy, or our practices with regards to your personal information, please contact us at .
- Your acceptance of this policy
- Information we collect
- How we use collected information
- How we protect your information
- Other links and websites
- Opting-out and limiting information gathering
- Additional information for Users in the European Economic Area
- Changes to this policy
- Contacting Us
- Last update
Your acceptance of this policy
Information we collect
How we use collected information
How we protect your information
Other links and websites
Opting out and limiting information gathering
Additional information for Users in the European Economic Area
HIS collects information about you when you use our Site, products, and services. The kinds of information we collect from you will vary depending on how you use our Site, products, and services.
Personally identifiable information you disclose to us
We will collect personally identifiable information from you only if you voluntarily submit such information to us. The choices that you make with regards to the Site, products, and services will determine when and what type of personally identifiable information is collected. For example, certain personally identifiable information will be requested when you register on our Sites, fill out a form, and in connection with other activities, services, features or resources we make available on our Sites. If you choose to take advantage of some of our products and services, you may be asked for the following personally identifiable information:
– Name and contact information, including first and last name, email address, mailing address, phone number, and other similar contact data
– Credentials, such as username, password, challenge questions, and similar security information used for authentication and account access
If you choose to purchase our products or services, you may be asked for financial information:
-Transactional information, such as payment method (i.e., credit card number, debit card number, or bank account information), purchase amount, date of purchase.
Providing us with personally identifiable information is always optional, however certain features, products, or services may not be available to you without the submission of personally identifiable information.
Information collected from your use of our Site
We collect certain information and data about Users whenever they interact with our Sites. In additional to the personal information that you choose to submit, our systems are set up to gather certain data to help us better understand how the site is being used and how we can improve it.
Web browser cookies, web beacons, and similar technology
– Authenticating users and remembering user settings for your convenience;
– Altering our content depending on your browsing patterns;
– Tailoring advertisements (both on and off our site) for products and services;
– Understanding the size of our audience and their traffic patterns within our network; and
– Analyzing and researching other measures to help us pursue similar goals.
HIS uses your information for purposes based on your consent, our legitimate business interests, and our legal and compliance obligations. Specifically, HIS collects and uses your information for the following purposes:
– To provide, maintain, and improve our Site, products and services, including creating and managing your account.
– To improve customer service: information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize User experience: we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Sites.
– To send periodic emails, marketing or promotional communications: we may use the email address you provide to respond to your inquiries, questions, and/or other requests, or notify you of upcoming events or programs.
– Track usage of our Site, including compiling anonymous statistical data and analysis for use internally or with third parties.
– To provide you with products and services that you purchase from us via our Sites.
Financial information provided by you will only be used to process the transactions you request. This information will be provided to and maintained by reputable credit reporting databases but will never be shared with, sold or provided to other third parties, except for the sole purpose to provide you with our services. When you authorized payment for our fees and services, HIS shares your credit information with its third party processors for payment processing services. HIS does not store any credit card or bank account information in its files, systems or servers, but does store information related to your billing cycle and payment method.
Additionally, we will disclose personal information when we believe in good faith that such disclosures (a) are required by law, including, for example, to comply with a court order or subpoena, or (b) will help to: enforce our policies; protect your safety or security, including the safety and security of property that belongs to you; and/or, protect the safety and security of our Site(s) or third parties.
We also may share non-personally identifiable information with third parties, for example with advertisers, to show information or trends about how our Site and services are used.
We use appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information, and data stored on our Sites. HIS is a company based in the United States and we process and store information on our servers located in the United States. As such, your data may be transferred outside of the country where you live. By accessing or using our Site, products or services, you consent to the processing, transferring, and storage of information in and to the United States.
We do not sell, trade, or rent Users personally identifiable information to third parties. We may share generic aggregated demographic information not linked to any personally identifiable information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We follow generally accepted standards to protect the information we collect. We test our security procedures regularly and modify them as new technologies become feasible. Our servers are located in a locked, secure environment. We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
For Sites that provide the creation and use of user accounts, you may at any time review or change the information in your account by logging in and changing your account information. You have the ability to terminate your account with HIS at any time. You also have the ability to opt-out of any advertising email communication by unsubscribing or emailing us at .
You may opt out of third-party internet based advertising on our Site, you can use the Network Advertising Initiative’s multi-cookie opt-out mechanism at: http://optout.networkadvertising.org, or the Digital Advertising Alliance Opt-out Tool at: http://optout.aboutads.info. Additionally, you can find more information about “do not track” options at http://www.allaboutdnt.com.
If you are from the European Economic Area, you may have additional rights under data protection laws, including accessing your personal data, objecting to the processing of your personal data, or restricting its use, or correcting, erasing, or exporting your personal data. You may also withdraw your consent you have provided us to your personal data at any time.
Hawaii Information Service
Attention: Data Protection Officer
680 Iwilei Road Ste 670
Honolulu, HI 96817
This document was last updated on July 19, 2018.